In November 2018, 5 months ago, I returned to Healthcare Administration and joined the leadership team of Wellfound Behavioral Health Hospital being built in Tacoma, Washington.
Tomorrow, May 7, 2019 we open a small number of beds and work toward pre-set goals of patient care delivery in preparation for the return of the State Department of Health and the Joint Commission for a second survey. After the successful completion of this second round of review, we will be Medicare eligible and we will gradually, over the next 18 months, expand to our 120 bed capacity. The journey will continue, but here's a look at the journey to now.
The hospital is a joint venture between CHI Franciscan and MultiCare Healthcare Systems.
- 2 men shook hands and agreed to work together…
- Across town leadership teams formed Task Forces…
- Planners studied trends, market research and filed state Certificates of Need for future services…
- Community leaders rallied behind a worthy cause and wrote letters of endorsement…
- Lawyers drafted a joint venture legal structure, wrote organizational bylaws…
- Architects designed…
- Designers created state of the art spaces committed to patient safety…
- Team members determined newest trends in assuring anti-ligation hardware, doors and bathrooms…
- Clinicians explored the newest trends in mental health care...
- Builders built…
- A Chief Executive Officer was hired…
- Staffing plans were created…
- Regulators filed documents with Regulatory and Government Agencies…
- Insurance companies were educated…
- Administrators and Clinical Leadership were hired….
- 200+ polices were written…
- Information System teams customized electronic medical records applications…
- Fixtures and furniture was installed…
- An identity was conceptualized, and a brand, a name, and a press plan were created by marketers…
- Recruiters studied salaries ranges and hired staff…
- Nurses, Doctors, Social Workers, Peer Specialists, Unit Clerks, Care Coordinators, Assistants, Security Guards, and more were hired…
- Employee benefits were determined to assure competitive positioning…
- 100 Staff members were trained in clinical practices,and behavioral health workflows…
- Financial plans were developed and approved…
- Plans for Professional Services, Utilization Management, Corporate Responsibility, Quality Management and more were written…
- Organizational Standards of Behavior were drafted and endorsed...
- Patient Care decisions were made…
- A formulary was created and medication management policies were drafted…
- Badges, access codes and keys were distributed…
- Safety drills were taught and practiced…
- Training in Motivational Interviewing, Therapeutic Options, Trauma Informed Care and more were taught…
- 110 providers went through Primary Source Verification for credentialing…
- A Medical Staff was formed, bylaws written and privilege granted…
- Life safety within a new space were evaluated, reviewed and updated…
- Caregivers ran unique simulations of care and protocols...
- New Board Members were selected between the Joint Venture Partners…
- Epic, Echo, Onbase, Pysis, Vocera, ADP and more software systems have been mastered and ready to support daily work functions…
- Community EMS and Police were educated on services and mental health…
- And the Washington Department of Health surveyed and granted a license to begin operations…
Tomorrow everything changes:
Tomorrow the real work begins,
And we get to do what we really always have wanted to do.
In hopes they can return safely back
to their life and families on the outside,
Tomorrow...
we start delivering healthcare.
Individualize, Thoughtful and Caring.
Tomorrow…
We start treating patients.
Congratulations! Such a momumental undertaking so very proud and happy for you and all the staff at Wellfound. How gratifying to see the vision come to fruition and rewarding to know that you are helping to heal a broken world.
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